Our Support Plan offers comprehensive protection against downtime from technical issues and knowledge gaps. By subscribing, you gain:

• Priority Support: Fast help from our expert team for quick problem resolution
• 24/7 Learning: Unlimited access to Can-Learn, an online platform with tutorials, classes, and guides on products, software, and workflows
• Automate and Simplify Your Survey Workflow: Access to Can-Flow, which automates survey workflows, integrates data, and simplifies CAD transfers. Streamlined data transfer reduces cleanup time and improves accuracy

Features:

• Telephone & Email Support
• Extended telephone hours from 5am to 5pm (PST)
• Support Documents & Videos
• Webinars & Access to recordings
• Front of the line, Priority Support*
• Unlimited Priority Support Incidents
• 1 Seat Online Training Can-Learn
• 1 Seat Basic Can-Flow Feature Codes & Training
• 25% Discount on 1 seat - Quarterly Professional Development training for Engineers and Land Surveyors**

*One office/location

**Please check your provincial association for eligibility

Response Time: 30 minutes to 1 hour

Resolution Time: 2 to 3 hours